ENQUIRY FORM

START ENJOYING MODENAS MEMBERSHIP BENEFITS TODAY

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Join us and be part of a large community that shares your passion for MODENAS. Register now and start enjoying many benefits that are designed to maximize your ownership experience.

We just love treating our loyal customers. Get a gift on your birthday, member offers, new product sneak peeks. Here are some of the benefits that you can enjoy when signing up for the MODENAS Membership:

Upon new registration, member receives an eVoucher up to RM15 value. You can redeem the voucher at our eShop.

Get special discounts through eVoucher for labour fees on your birthday.

Each member gets to enjoy up to 15% discount on original parts at MODENAS Service Center.

Periodic special shopping offers for members at eShop.modenas.my

Get the latest update, promotions and exclusive member invites for all upcoming MODENAS events

Free 24-hour breakdown towing service within 100km radius round trip to the nearest MODENAS authorised service dealers. (up to 4 times a year).

Get RM10 eVoucher if you get your friend to sign up for the MODENAS Membership under “Refer a Friend” program. You can redeem the voucher at our eShop.

FREQUENTLY ASK QUESTIONS

1. Who can apply?

All existing registered MODENAS bike owners

2. How do I register the MODENAS Membership?

You can apply by clicking the “Join Now” button at the top of this page. Or you can request and scan Membership Registration QR Code at any participating MODENAS dealers/service centres.

3. How do I renew the MODENAS Membership?

There is a “Renewal” button in your online member account. Please click the Renewal link and proceed with the online payment.

4. How much do I have to pay for the MODENAS Membership?

There will be a charge of RM60 for registration.

5. How much is the cost to renew my MODENAS Membership?

Your card will be valid for duration of 1 year and the annual renewal fee is RM40. (within 3 months from the date of termination of membership).

6. How to redeem my eVoucher?

You can use your eVoucher at eShop (https://eShop.modenas.my) when you are ready to proceed with payment. The eVoucher can be redeemed at payment page.

7. What happens if I don't renew my MODENAS Membership?

You won't be able to enjoy all the special benefits that comes with it especially the free breakdown towing services.

8. Which number do I call to get the the free breakdown towing service?

You may contact our Customer Call Center at 1 800 880 181.

9. Can my membership evoucher be converted to cash?

No. Your voucher cannot be converted to cash.

10. What are the payment methods available on MODENAS Membership portal?

Credit / Debit Cards

We accept both Credit and Credit card from Visa and MasterCard.

FPX Internet Banking

11. Can I cancel my membership?

Yes. You will get full refund if you cancel your membership within 7 days from membership registration date and you have not use any of the benefits listed above. Otherwise the membership fee is not refundable

12. Who do I contact if I require help?

Please whatsapp to MODENAS Whatsapp Careline at 0195708135 and our team will assist you accordingly.

13. Is there an expiry period for MODENAS Membership?

Yes, the membership last for 1 year from the date of registration.

14. Is MODENAS Membership transferable?

No.

15. If I have more than 2 units of MODENAS motorcycles, can I use my membership for both motorcycles?

No. You must register for the additional motorcycle under your membership. You are required to pay RM60 for each additional motorcycle.

+1 800 880 181

Whatsapp Careline

+6019 570 8135

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